Shipping FAQ – Nuviora Care

Where is my order and how can I track it?

You can track your order right here using your order number and email address. Please note: during busy periods, it may take 1–3 days before the first tracking updates appear.

How long does delivery take?

Orders within the United Kingdom are usually delivered within 5–10 business days. During peak times and high order volumes, delivery may take a little longer.

Why hasn’t my tracking updated yet?

This is completely normal. Once your package has been handed over, courier scans can sometimes take 2–6 days to appear due to high shipping volumes. Rest assured your order is on its way.

Is shipping really free?

Yes! We offer free standard shipping on all orders within the UK.

Do you offer discounts for larger orders?

Yes, we do. When you order multiple units, discounted bundle pricing is applied automatically.

What if my package takes longer than expected?

If your order hasn’t arrived within the estimated timeframe, please contact our support team. We’ll assist you right away and ensure your package is delivered.

How can I reach customer support?

You can contact us anytime at info@nuviora-care.co.uk – our team usually responds within a few hours.

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